Terms & Conditions

Last updated: 3 August 2026

These Terms & Conditions (“Terms”) govern your use of the website prixmpro.com (the “Site”) and any video editing, colour grading, sound mixing, or related post-production services (the “Services”) provided by PRIXM PRO (“PRIXM”, “we”, “us”, or “our”).

By using the Site, submitting an enquiry, or engaging us for a project, you (“Client”, “you”) agree to these Terms. If you do not agree, please do not use the Site or our Services.

1. About Us

PRIXM PRO is a video post-production studio operating from Karachi, Pakistan, serving clients worldwide.

• Email: [email protected]
• Phone / WhatsApp: +92 313 0185243
• Website: https://prixmpro.com

2. Definitions

• “Footage” means all raw video, audio, images, graphics, music, and other material you supply to us for a project.
• “Deliverables” means the finished films, cuts, exports, and related files we produce for you.
• “Project” means an agreed scope of work, whether set out in a quote, proposal, invoice, email, or written message.
• “Package” means one of our published service tiers (currently Silver, Gold, and Platinum) or any custom scope we agree in writing.

3. Services

3.1 We provide post-production services including but not limited to wedding film editing, YouTube and podcast editing, short-form vertical editing (Reels, TikTok, Shorts), commercial and brand editing, colour grading, and sound design.

3.2 We are a service provider, not a marketplace or staffing agency. Work is completed in-house by our team.

3.3 Descriptions, prices, turnaround times, and inclusions published on the Site are indicative and may be updated at any time. The terms that apply to your Project are the ones confirmed in writing at the time you book.

4. Quotes, Booking, and Scope

4.1 A Project begins when we have (a) confirmed scope, price, and delivery date in writing, and (b) received the agreed deposit or full payment where applicable.

4.2 Standalone services (colour grading only, audio finishing only, and similar) are quoted individually.

4.3 Anything not expressly listed in your agreed scope is out of scope. This includes, without limitation: additional deliverables, additional aspect-ratio versions, re-edits after final approval, motion graphics beyond the agreed level, subtitling and translation, and licensed music or stock media procurement. Out-of-scope work is quoted separately and requires your written approval before we begin.

5. Fees and Payment

5.1 Prices published on the Site are in US Dollars (USD) and exclude any bank charges, transfer fees, currency-conversion costs, or taxes that may apply in your jurisdiction. You are responsible for those charges.

5.2 Unless we agree otherwise in writing, payment terms are as stated on your invoice. We may require full or partial payment before work begins, and we may hold delivery of final files until payment clears.

5.3 Invoices not paid by the due date may result in work being paused and delivery being withheld. We may charge a reasonable late fee where permitted by law.

5.4 Recurring, retainer, or volume arrangements are governed by the specific terms agreed for that arrangement, which prevail over this section where they conflict.

6. Turnaround Times

6.1 Indicative turnaround times are: short-form edits 48–72 hours; long-form YouTube 5–7 days; wedding films 10–14 days; Silver 7–10 days, Gold 10–14 days, Platinum 14–21 days. Brand and commercial work is scoped individually.

6.2 Turnaround clocks start only once we have received all Footage, briefs, references, music, and any other material required to begin — not from the date of booking.

6.3 Turnaround times may be extended where you supply incomplete, corrupt, unreadable, or disorganised Footage; where you delay feedback; where scope changes; or due to events outside our reasonable control (see clause 15).

6.4 Where we commit to a specific delivery date in writing, we will meet it or notify you promptly if circumstances change.

7. Revisions

7.1 Each Package includes a set number of revision rounds (currently one for Silver, two for Gold, and three for Platinum, unless otherwise agreed).

7.2 A “revision round” means one consolidated set of feedback delivered at one time. Feedback sent piecemeal across multiple messages may be treated as multiple rounds.

7.3 Revisions cover refinements to the delivered cut — pacing, shot selection within supplied Footage, colour, audio balance, and correction of errors on our part. They do not cover a change of creative direction, a change of brief, or a request to restart the edit. Those are treated as new work and quoted separately.

7.4 Additional revision rounds beyond your included allowance are billed at a rate agreed in writing before we start them.

7.5 If you do not respond to a review link within 14 days, we may treat the cut as approved and the Project as complete, and the revision allowance may lapse.

8. Your Responsibilities

You represent and warrant that:

8.1 You own or have all necessary rights, licences, consents, and releases for all Footage you supply to us, including rights in any music, stock media, logos, fonts, graphics, and third-party content, and including the consent of any individuals appearing in the Footage.

8.2 Where music is supplied by you or requested by you, you hold a valid licence covering the intended use and distribution. We do not provide, clear, or licence music on your behalf unless expressly agreed in writing, and we are not responsible for takedowns, content claims, or infringement claims arising from music or media you supply or select.

8.3 The Footage does not infringe any third party’s intellectual property, privacy, or publicity rights, and does not contain unlawful content.

8.4 You will keep your own backup copies of all Footage. We are not a backup or archival service (see clause 11).

8.5 You will provide clear briefs, references, and timely feedback.

You agree to indemnify and hold us harmless against any claim, loss, or cost arising from a breach of the warranties in this clause.

9. Intellectual Property and Ownership

9.1 Your Footage remains yours. We claim no ownership over material you supply.

9.2 On receipt of full payment, we assign to you all rights we hold in the final Deliverables for your use, including commercial use and delivery to your own end clients.

9.3 Until full payment is received, we retain all rights in the Deliverables, and any use of preview or watermarked versions for public or commercial purposes is unauthorised.

9.4 We retain ownership of our underlying tools, presets, LUTs, templates, project structures, and working methods. Nothing in these Terms transfers these to you. Native project files (for example Premiere Pro or DaVinci Resolve project files) are supplied only where expressly agreed in scope.

10. Portfolio, Marketing, and White-Label Work

10.1 Unless you tell us otherwise, we may display completed Deliverables and stills from them in our portfolio, on the Site, on social media, and in proposals and pitches.

10.2 You may opt out at any time by telling us in writing, before or after delivery. We will honour opt-out requests and remove the material from our active channels within a reasonable period.

10.3 Where a Project is white-label, subject to an NDA, or marked confidential, we will not display it and will not identify you as a client without your written permission.

10.4 We sign client NDAs on request and can provide our own mutual NDA template.

11. File Handling and Retention

11.1 Footage is transferred using third-party platforms such as Dropbox, Google Drive, MEGA, WeTransfer, or Frame.io. Your use of those platforms is subject to their own terms and privacy policies.

11.2 We retain source Footage and project files for approximately two (2) months after final delivery, after which they may be permanently deleted without further notice.

11.3 You are solely responsible for maintaining your own backups. We are not liable for loss of Footage or Deliverables after the retention period, or for loss caused by third-party storage platforms, transfer failures, or hardware failure.

11.4 Recovery or re-delivery of files after the retention period may not be possible, and where possible may be chargeable.

12. Cancellation and Refunds

12.1 If you cancel before work has begun, any amount paid is refundable less any transaction or transfer fees already incurred.

12.2 If you cancel after work has begun, we will invoice for work completed to that point and refund the balance, if any. Where more than half the scope is complete, no refund is generally available.

12.3 Deposits on booked and scheduled Projects may be non-refundable where we have reserved capacity that we cannot reallocate. We will tell you at booking if this applies.

12.4 Refunds are not available for dissatisfaction with creative choices that fall within the agreed brief, or where you have used the included revision rounds and the Deliverables meet the agreed scope. We will always work with you in good faith to resolve genuine quality issues.

12.5 We may decline or terminate a Project at our discretion — for example where the Footage is unusable, the scope changes materially, payment terms are not met, or the working relationship becomes untenable. In that case we refund amounts paid for work not yet performed.

13. Confidentiality

Each party agrees to keep confidential any non-public information received from the other, including Footage, client identities, pricing, and business information, and to use it only for the purposes of the Project. This obligation survives termination. It does not apply to information that is public, independently developed, or required to be disclosed by law.

14. Disclaimers and Limitation of Liability

14.1 The Site and its content are provided “as is”. We do not warrant that the Site will be uninterrupted or error-free. Statistics, testimonials, and sample work shown on the Site are illustrative and are not a guarantee of results.

14.2 The Services are provided with reasonable skill and care. We do not guarantee any particular commercial outcome, audience reach, engagement, or business result from the Deliverables.

14.3 To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss, including loss of profit, loss of business, loss of goodwill, or loss of data.

14.4 To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with a Project is limited to the total fees you paid us for that Project.

14.5 Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

15. Force Majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including internet or power outages, platform failures, natural disasters, epidemics, civil disruption, government action, or serious illness affecting key personnel. We will notify you promptly and agree a revised schedule where possible.

16. Acceptable Use of the Site

You agree not to use the Site to transmit unlawful, harmful, or infringing material; to attempt to gain unauthorised access to the Site or its systems; to scrape or harvest data; or to interfere with the Site’s operation.

17. Third-Party Links

The Site contains links to third-party websites and platforms, including YouTube, Instagram, LinkedIn, and file-transfer services. We are not responsible for the content, terms, or privacy practices of those third parties.

18. Changes to These Terms

We may update these Terms from time to time. The version published on the Site at the time you book a Project applies to that Project. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

19. Governing Law and Disputes

These Terms are governed by the laws of the Islamic Republic of Pakistan. The courts of Karachi, Sindh have exclusive jurisdiction, subject to any mandatory consumer protection rights available to you in your country of residence.

Before starting formal proceedings, both parties agree to attempt in good faith to resolve any dispute through direct discussion.

20. General

20.1 If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

20.2 These Terms, together with any written scope or quote, constitute the entire agreement between us and supersede prior discussions.

20.3 Our failure to enforce any provision is not a waiver of that provision.

20.4 You may not assign your rights under these Terms without our written consent.

21. Contact

Questions about these Terms:

PRIXM PRO Email: [email protected] Phone / WhatsApp: +92 313 0185243 Website: https://prixmpro.com